Glassdoor

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Glassdoor
Glassdoor Logo 2023.svg
Website www.glassdoor.com
Parent organisation Recruit Holdings
Ownership type Subsidiary
Founded June 2007, by Robert Hohman, Rich Barton, Tim Besse
Headquarters 50 Beale Street, San Francisco, California, U.S.
, United States of America

Glassdoor is an American website where current and former employees review companies, operated by the company of the same name.[1]

Controversy

Review manipulation

Glassdoor was alleged for paid by engaged employers to remove negative review. Several individual also stated that their negative review on employer was removed by Glassdoor. A blogger, Gergely Orosz, suggests that companies conduct review manipulation on Glassdoor after carrying out mass layoffs.[2]

Anonymity issues

In November 2017, the U.S. Court of Appeals required disclosing Glassdoor's anonymous users' identities to prosecutors investigating possible criminal misconduct by their employers. Investigators sought to speak with reviewers who might have seen crimes committed. The court's decision did not require sharing reviewers' identities with employers.[3]

In June 2022, Glassdoor lost a defamation lawsuit, forcing it to unmask the identity of users of the Glassdoor website who anonymously left negative reviews about their former employer. The ruling was regarding Zuru, a New Zealand company.[4]

Following a policy change in 2024 which required all users to verify their identity, real names and other personal information were automatically added to user profiles. Per Glassdoor's terms of service, the data is sourced from third parties and other sister services.[5] While users could still leave anonymous reviews, news site Ars Technica claimed this made the service vulnerable to data leaks in cases of data breaches and subpoenas.[6]

Footnotes