Forum Talk:Technical Issues/Archive 1

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Technical Issues

Discussion area for all technical issues, including non-content templates, server issues and extensions (bug reports/outages: send an email to manager A T citizendium.org)

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Help with server migration

Citizendium is migrating to a new server.

As of this writing, the most critical parts of the migration are nearly done. The new server should be the canonical one now, what you should be seeing now, and what the domain http://en.citizendium.org points to.

Those of you with existing Citizendium wiki accounts are invited to login on the new server and test it. Basically just try doing common things that you usually do, make sure you can visit pages or edit pages as usual. Also sanity check that no articles or content from the old server are missing on the new one (assuming they weren't added since the front page notice saying not to edit the wiki).

If you find any serious problems then please report them at http://en.citizendium.org/wiki/Forum_Talk:Technical_Issues so they can be triaged and fixed at the earliest.

Keep in mind that no one should be doing normal edits that they expect to stick during this transition period, although its very likely they would stick.

ASSUME ANYTHING YOU DO WOULD LIKELY STICK, SO FROM THAT PERSPECTIVE DON'T DO ANYTHING DESTRUCTIVE UNDER THE ASSUMPTION IT WILL ALL BE ROLLED BACK FROM A BACKUP; WE DON'T WANT TO DO THAT.

These are some known differences or issues at this time:

  • The wiki is slower than usual right now. Some work likely needs to be done with its configuration e.g. related to caching or something but traffic may also be a factor.
  • Creating new wiki users is broken or disabled right now; that will likely be a post-migration fix.
  • It sounds like creating new articles is currently broken.
  • A number of MediaWiki extensions probably need updating or fixing in order to resolve certain problems. MediaWiki itself was updated to the latest version and some extensions have been updated too, others are pending.
  • There is an outstanding mystery to resolve regarding the report under title Tracking below.
  • The Citizendium custom skin isn't installed yet so things look more like vanilla MediaWiki.
  • The orange heading bar doesn't appear on all pages as it usually does.

Issues reported by others on this page may still exist.

Darren Duncan (talk) 04:53, 9 December 2014 (UTC)


New server experience (comment, not issue)

My experience of using the new server is that so far, if anything it seems to be a faster and smoother experience than on the old servers. I'm not sure if use of the default Vector skin rather than CZ's own Pinkwich version has anything to do with this, or whether it's because we are now on MediaWiki 1.24, or some other reason. But all good so far. John Stephenson (talk) 11:53, 3 December 2014 (UTC)

No problem with an edit. The tools at the top of the editing area seem to have changed, but that may just be me. --Martin Wyatt (talk) 21:22, 4 December 2014 (UTC)

Problem (metadata)

At the moment it is not possible to test starting a new article on the new website. --Martin Wyatt (talk) 21:08, 5 December 2014 (UTC)

I started a new article by using the quick start process and then doing the metadata. However, the metadata form did not materialise. --Martin Wyatt (talk) 21:53, 8 December 2014 (UTC)
I'm having the same issue with a new test article Anny Kohli. Its Metadata form link is either incomplete or not working, instead I'm facing a wall of warning banners, which want me to create and code edit the No_metadata_template. A big no no IMHO. Pradyumna Singh (talk) 11:34, 9 December 2014 (UTC).
The Special:MetadataForm page definitely isn't working, but the templates on a metadata-less article work for me. I can hit 'show' and see a link to manually "Create the metadata template". John Stephenson (talk) 11:46, 9 December 2014 (UTC)
I created a metadata page without using the special metadata page, but then it did not appear. Now the article shows that it has a metadata page, but the link goes to a blank page. This blank page needs to be deleted so that it can eventually be replaced(Uganda Railway). --Martin Wyatt (talk) 19:34, 9 December 2014 (UTC)
It is displaying the correct categories on the main article, but the actual /Metadata subpage appears blank. It might come back under future adjustments. Unfortunately, at the moment I can't delete anything. John Stephenson (talk) 21:48, 9 December 2014 (UTC)

Speed Issues

yesterday the site was painfully slow, 3-5 minutes to load a page while the servers shuttled between the old and -dev sites. Today its a little better, 1 minute to load a page. Hopefully its a DNS problem which it will sort itself out with propagation. Pradyumna Singh (talk) 08:08, 9 December 2014 (UTC)

- While DNS affected things last night, the main outstanding issue is the server is getting heavy traffic such as search spiders or something, and some config to help speed is pending.

@DD, check out WIKIPEDIA robots.txt for ideas.If spiders don't behave block them with .htaccess. It took 2 minutes for this edit section to load for me. I'm off to test create an article from scratch to see how it ports. Pradyumna Singh (talk) 10:46, 9 December 2014 (UTC)

Tracking

Calls are being made to "adnxs.com" and "scorecardresearch.com" while loading pages. Is this emanating from MW or from the "addthis" widget ? page load waterfall Pradyumna Singh (talk) 11:11, 9 December 2014 (UTC)

'Random Page' link

The random page link is back on the default, i.e. any page. We previously had it set to exclude /subpages, stubs (status 3) and external articles (4). John Stephenson (talk) 11:51, 9 December 2014 (UTC)

Page deletion not possible

At the moment, I get an error if I try to delete any page: A database query error has occurred. This may indicate a bug in the software. John Stephenson (talk) 21:48, 9 December 2014 (UTC)

Thanks! John Stephenson (talk) 00:16, 11 December 2014 (UTC)

Category

Categories are not accessible if you click on them. I get a blank page Pradyumna Singh (talk) 09:44, 10 December 2014 (UTC)

DEV site

The dev site is now a redirect to CZ. But it was indexed by the engines, and I suppose there is a feeding frenzy by their agents to index the dev site, by re-indexing CZ. As CZ is back to its canonical state [is it ??], I suggest that an Error 301 is placed on the dev site immediately and or it is DISASSOCIATED from CZ. Not doing so may incur stiff SEO penalties by CZ.

Also, bad spiders and bots MUST be SWIFTLY blocked by robots.txt and other means eg. How to keep bad robots, spiders and web crawlers away.

Another thing, poorly configured MW installations generate multiple server request loops, which often seem like DDOS attacks. Server log analysis would be useful.Pradyumna Singh (talk) 10:00, 10 December 2014 (UTC)

Pradyumna Singh, it seems like we should have a more direct talk in private, as you seem savvy. Please send me a direct email right away, where we can continue discussion. If you don't know my address, do a Google search on my name and it should be obvious in the first page of results; I won't be posting my address on the wiki. Darren Duncan (talk) 11:03, 10 December 2014 (UTC) Also, there has been a robots.txt since Sunday night or so, it was copied from the old server; see http://en.citizendium.org/robots.txt .

As of Monday night, en.citizendium.org is the canonical domain, same as it was on the old server, and currently requests to any other domain will 302 redirect to it. I assumed a 302 would not cause any short term SEO changes, while a 301 would.

Since en.citizendium.org has always been up, aside from an hour or a minute here or there, and there was never any auto-redirect of requests from en.citizendium.org to any other domain, I would expect its SEO rankings to be unaffected. As to citizendium-dev.org, that was always a separate copy and even if it was indexed there shouldn't be any SEO effects, unless duplication does that. I could change citizendium-dev.org to return forbidden errors or do you mean something else about disassociation? I had made it redirect for now because some external announcements linked to the domain.

Also, citizendium.org used to redirect to en.citizendium.org but I don't recall the exact mechanism or if a clone of the site had lived there for some reason, so for now I made that 302 as well to buy time.

Currently all other domains like the simple machines forum domain also 302 to en.citizendium.org until those are restored. Or alternately those could be made to return forbidden errors instead.

What do you suggest for action that would do best from an SEO perspective? And email me. Note, my timezone is UTC-8/PT.

Wikipedia checkbox and link

The box on the edit page that is ticked to indicate Wikipedia source material and the "Some content on this page..." note are missing. John Stephenson (talk) 00:16, 11 December 2014 (UTC)

Redirects from "www,citizendium.org"

@DD, the redirect from "www" is adding an extra '/' and generating 404s from "en." eg. "www.citizendium.org/oneyearandthriving.html" --> "http://en.citizendium.org//oneyearandthriving.html". This content is published on "www." and not on "en.cz" Pradyumna Singh (talk) 10:11, 12 December 2014 (UTC)

Mailbox inaccessible

The mail.citizendium.org server is not responding (checked by Matt and I), so we can't read anything sent to constables@. Mail isn't bouncing, though, so presumably it's still being saved. John Stephenson (talk) 11:28, 14 December 2014 (UTC)

The new server is not setup for receiving email yet as far as I know, so I would expect that email sent to anything @ citizendium.org would be failing right now. As far as I know constables@ is the main one that needs to work but I don't know yet about others. John, see your email (john.cz.mail) where I have further questions for you etc about email setup.